PRIVACY POLICY

1. Information We Collect

a. Personal Information

When you interact with SpaSuite AI, we may collect:

- Name, email address, phone number

- Business name, website URL

- Payment information (processed securely via third-party providers)

- Client appointment or contact data when using our AI assistant features

b. Usage Data

We automatically collect certain information:

- Browser type and version

- IP address and device information

- Interaction data (pages visited, clicks, session time)

- Chatbot and form responses

2. How We Use Your Information

We use the collected data to:

- Deliver and improve SpaSuite AI services

- Respond to inquiries and provide customer support

- Automate lead response, appointment booking, and client communication

- Send service updates, newsletters, or promotional messages (you may opt out)

- Analyze trends to improve user experience

- Ensure security and prevent misuse

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share information with:

- Service Providers: Like payment processors, analytics tools, and CRM platforms

- Legal Compliance: If required by law, subpoena, or to protect our rights

- Business Transfers: In connection with a merger, sale, or acquisition

4. Data Security

We use encryption, access control, and secure storage methods to protect your data. While no system is 100% secure, we work hard to protect your information from unauthorized access.

5. Data Retention

We retain personal information as long as necessary to provide services, comply with legal obligations, or resolve disputes.

6. Your Rights

Depending on your location, you may have rights to:

- Access the personal data we hold about you

- Request correction or deletion

- Object to or limit processing

- Withdraw consent where applicable

To make a request, contact us at [email protected] or visit

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

- Improve website functionality

- Analyze performance and engagement

- Personalize user experiences

You can adjust your browser settings to refuse cookies or be alerted when cookies are being used.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies individually.

9. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with an updated effective date. We recommend checking this page regularly.

10. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, reach out to:

SpaSuite AI

Email:

[email protected]